Terms of Service

Last updated: January 3, 2026

These Terms of Service govern your use of the Tailorclean website and our cleaning services. By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using the Tailorclean website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website or services after changes are posted constitutes acceptance of the modified terms.

2. Service Description

Tailorclean provides personalized cleaning services designed to meet individual client needs and preferences. Our services include:

  • Customized cleaning packages based on your specific requirements
  • Priority area focus cleaning services
  • Adaptive frequency programs that adjust to your changing needs
  • Consultation services to determine appropriate cleaning solutions

All services are subject to availability and may vary based on location, scheduling, and specific requirements. We reserve the right to decline service requests that do not align with our capabilities or policies.

3. Acceptable Use Policy

When using our website and services, you agree to:

  • Provide accurate and complete information when submitting inquiries or booking services
  • Use the website and services only for lawful purposes
  • Not engage in any activity that disrupts or interferes with our services
  • Not attempt to gain unauthorized access to our systems or networks
  • Not use automated systems or software to extract data from our website
  • Respect the intellectual property rights of Tailorclean and third parties

We reserve the right to suspend or terminate access to our services for any user who violates these acceptable use terms.

4. Service Availability and Access

Website Availability

We strive to maintain continuous availability of our website, but we do not guarantee uninterrupted access. The website may be unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Circumstances beyond our reasonable control

Service Scheduling

Cleaning services are subject to availability and must be scheduled in advance. We will make reasonable efforts to accommodate your preferred schedule, but we cannot guarantee specific time slots. Service times may need to be adjusted based on:

  • Staff availability
  • Scheduling conflicts
  • Weather conditions or other unforeseen circumstances

Geographic Restrictions

Our services may not be available in all geographic areas. Service availability is subject to our operational capacity and coverage area.

5. Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes:

  • Changes to service offerings and packages
  • Updates to pricing structures
  • Modifications to service delivery methods
  • Introduction of new features or removal of existing features

For clients with active service agreements, we will provide reasonable notice of significant changes that materially affect their service. You may choose to discontinue services if you do not agree with the modifications.

6. Booking and Cancellation Policy

Service Booking

Services must be booked through our designated communication channels. Booking confirmation will be provided once scheduling is confirmed.

Cancellations and Rescheduling

If you need to cancel or reschedule a service appointment:

  • Please provide as much advance notice as possible
  • Cancellation policies may vary based on service type and scheduling
  • Repeated last-minute cancellations may affect service availability

We reserve the right to cancel or reschedule services due to unforeseen circumstances, staff illness, or emergency situations. We will provide advance notice whenever possible.

7. Payment and Pricing

Service pricing is based on the scope of work, frequency, and customization level. All prices are quoted in US Dollars unless otherwise specified.

Payment terms and methods will be communicated during the service agreement process. We reserve the right to:

  • Adjust pricing with reasonable advance notice
  • Require payment in advance for certain services
  • Suspend services for non-payment

Any pricing displayed on the website is for informational purposes and subject to change. Final pricing will be confirmed during the consultation and booking process.

8. Intellectual Property Rights

Our Content

All content on the Tailorclean website, including but not limited to text, graphics, logos, images, and software, is the property of Tailorclean or its content suppliers and is protected by intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or publicly display our content without permission
  • Modify or create derivative works from our content
  • Use our trademarks, logos, or branding without authorization
  • Remove or alter any copyright, trademark, or proprietary notices

9. User Responsibilities

When using our services, you are responsible for:

  • Providing accurate contact information and service requirements
  • Ensuring safe access to areas requiring cleaning services
  • Securing or removing valuable or fragile items before service
  • Notifying us of any special considerations or hazards
  • Complying with all applicable laws and regulations
  • Treating our staff with respect and professionalism

10. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Tailorclean. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.

You acknowledge and agree that Tailorclean is not responsible or liable for any damage or loss caused by or in connection with the use of third-party content, goods, or services.

11. Termination

We reserve the right to terminate or suspend access to our website and services immediately, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Non-payment for services
  • Abusive or disrespectful behavior toward our staff

You may discontinue use of our services at any time by providing notice through our contact channels.

12. Contact Information

If you have questions about these Terms of Service, please contact us through our Contact page.